Many of the seasonal hires in the hospitality industry have been made so the question that now be addressed is: “What comes next?”

The January 2009 study Fully on Board from the Aberdeen Group showed us that 83% of best in class companies use recommended onboarding processes and realize:
•    31% year-over-year increase in retention rate of new employees.
•    31% year-over-year increase in new employee engagement.
•    24% year-over-year decrease in time-to-productivity for new employees.
•    12% year-over-year decrease in cost per employee for onboarding.

Some of the recommendations that came out of the research:
•    Focus on assimilating new employees into the organization’s cultural and social frameworks
•    Measure new employee engagement and retention frequently in the first year.
•    Standardize the onboarding process and centralize its management.
•    Extend the application of onboarding beyond new hires. Include transfers and acquisitions.
•    Start earlier and make it last longer.

So now that you have made your new hires, what practices have you put in place to retain them?