In the world of customer service, there are no strangers, just friends you haven’t met yet. And unfortunately, some of those new friends are mean, rude and just weird. But no matter the disposition of your customer de jour, your demeanor should always be poised and professional according a recent post by J. Lawrence
You’ve probably [...]

Jobs: They’re out there

There are jobs out there according to a recent article in The Province and they recommend that you be strategic, broaden skills and plan for down the road
“There may be lost jobs, but there’s always turnover in every sector, even in the toughest times. And there are always areas to look in each sector - [...]

Over-achievers get hired

Find a job you are passionate about. Then, let an employer see that passion, show how you can shine according to Donna Nebenzahl of the Montreal Gazette.
There are 4 key elements to getting hired:
1. Desire: Choose a field that you love because that way you’ll be enthusiastic  about your passion and your knowledge of the [...]

It is often a challenge to find words of hope, particularly when we read employment statistics. This week a column by a writer for the Courier-Journal in Kentucky caught my eye.
One Saturday evening she had diner at a restaurant with very few patrons and on the drive home she reflected on the wait staff and [...]

Brand U.0

It’s that time of year – we rush to get things done so we can hopefully slow down a bit and enjoy the holiday season.
We even try to catch up on our email, read blogs, check what’s going on in twitter, LinkedIn and Facebook – all that stuff so we can start the new year [...]

Whether you are currently studying in Hospitality and Tourism or a recent graduate, any time is a good time to work on building your personal brand, and the sooner, the better.
Dan Schwabel in his Personal Branding Blog lists five personal branding tips that should be taken to heart:
Go through your network strength - Networking is [...]

Do you know what your “Google reputation” says about you? You should! Employers are increasingly turning to online searches or social networking sites to discover information about potential employees. According to recent research, 77 per cent of executive recruiters use search engines to help screen candidates. Furthermore, in a survey of more than a thousand [...]

Kirsty Dunphey, an entrepreneur, author and public speaker considers her name to be on of her biggest assets. This is not because her name is particularly glamorous, certainly not because it’s easy to spell, but simply because that’s how most people remember her –“I always prefer that people remember me by my name because that’s [...]