Many of the seasonal hires in the hospitality industry have been made so the question that now be addressed is: “What comes next?”
The January 2009 study Fully on Board from the Aberdeen Group showed us that 83% of best in class companies use recommended onboarding processes and realize:
•    31% year-over-year increase in retention rate of [...]

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Human resources management is the most troubling issue of concern to managers and executives in the lodging industry worldwide, according to a 2008 study carried out by Cathy Enz of the Cornell University School of Hotel Administration. The study identified a common set of shared problems that impede the ability of industry leaders to manage [...]

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It’s a fact - an employee’s supervisor has the greatest impact on his or her performance, and this can determine the individual’s motivation level and contribution to the company.
Today’s leaders have to adapt to a rapidly changing work environment. Those who can effectively demonstrate strong people skills will succeed. Effective leaders can no longer rely [...]

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According to Matthew Charney “ Age Ain’t Nothing but a number and millennials are not a separate species, after all” in a recent post.
According to Charney, corporations, in their nonstop quest to attract top talent, are among the worst offenders when it comes to trying to generalize and analyze this generation. Any effort to [...]

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