http://www.hospitalityhive.com/bizbuzz Thu, 21 May 2009 15:25:06 +0000 http://backend.userland.com/rss092 en Although concerns surrounding the outbreak of novel influenza A (H1N1), also known as the Swine Flu, were prevalent among Canadian residents, 97% of those who had plans to travel between May to August, 2009, kept those plans intact. This is just one of the findings from an Ipsos Reid survey ... http://www.hospitalityhive.com/bizbuzz/2009/05/21/97-of-canadians%e2%80%99-travel-plans-held-during-swine-flu-outbreak/ Women prefer blogs and Facebook to Twitter; they are also losing interest in traditional media according to Jason Lee Miller of WebProNews. Women keep their personal lives and business lives very separate when it comes to social media, according to the 2009 Women in Social Media Study by BlogHer, iVillage, and ... http://www.hospitalityhive.com/bizbuzz/2009/05/12/women-prefer-blogsfacebook-to-twitter/ Many of the seasonal hires in the hospitality industry have been made so the question that now be addressed is: “What comes next?” The January 2009 study Fully on Board from the Aberdeen Group showed us that 83% of best in class companies use recommended onboarding processes and realize: •    31% year-over-year ... http://www.hospitalityhive.com/bizbuzz/2009/05/05/implement-onboarding-programs-to-maximize-new-hire-retention/ Swine Flu is getting a lot of media coverage and people in the hospitality and tourism industry should be taking precautions and making plan to deal with the impact. Unfortunately one of the biggest challenges is dealing with the mis-information and opinions that seem to abound. As one columnist put it ... http://www.hospitalityhive.com/bizbuzz/2009/04/28/swine-flu-tactics/ Human resources management is the most troubling issue of concern to managers and executives in the lodging industry worldwide, according to a 2008 study carried out by Cathy Enz of the Cornell University School of Hotel Administration. The study identified a common set of shared problems that impede the ability ... http://www.hospitalityhive.com/bizbuzz/2009/04/24/key-issues-of-concern-in-the-lodging-industry-what-worries-managers/ While reading the Montreal Gazette over the weekend an article with this title by Leslie Chesterman caught my eye. Leslie is a devoted “foodie” and first checked out Twitter through a link in one of the newsletters she receives from a food magazine. Leslie found that unlike Facebook, where many of ... http://www.hospitalityhive.com/bizbuzz/2009/04/22/twitter-where-the-foodies-go-to-chat/ Many of you have been on Twitter for awhile – this applies to hospitality establishments a well as individuals in the industry - and realize it has somevalue beyond updating others on your every move. You may have followers and conversations, but most of your tweeps are on the surface. So, how ... http://www.hospitalityhive.com/bizbuzz/2009/04/17/building-deeper-connections-with-twitter/ It’s a fact - an employee’s supervisor has the greatest impact on his or her performance, and this can determine the individual’s motivation level and contribution to the company. Today’s leaders have to adapt to a rapidly changing work environment. Those who can effectively demonstrate strong people skills will succeed. Effective ... http://www.hospitalityhive.com/bizbuzz/2009/04/15/five-strategies-for-today%e2%80%99s-leader/ The commotion of a busy hotel-whether at the front desk, in the dining room, or by the pool - makes listening difficult for service staff. A survey conducted by Cornell professor Judi Brownell makes clear that hospitality managers believe effective listening is critical to service excellence and to a hotel's ... http://www.hospitalityhive.com/bizbuzz/2009/04/08/listening-is-undervalued-but-critical-in-service-excellence/ The budget today will spend millions more to brand Canada as exciting destination according to Kathleen Harris in The Toronto Sun. The Conservative government will nearly double its tourism spending to keep domestic travelers at home and attract foreign visitors seeking outdoor adventure and Canadian culture, Sun Media has learned. "It's a ... http://www.hospitalityhive.com/bizbuzz/2009/01/27/feds-boost-tourism-fund/